Frequently Asked Questions
Everything you need to know about your journey to glowing skin.
Are Radiance360 products suitable for sensitive skin?
Yes, our entire range is formulated with dermatologist-approved, hypoallergenic ingredients designed to be gentle yet effective on all skin types, including sensitive skin.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day glow guarantee. If you are not completely satisfied with your purchase, you can return the product within 30 days for a full refund, even if it has been opened.
Do you test your products on animals?
Absolutely not. Radiance360 is a cruelty-free brand. We do not test our finished products or ingredients on animals at any stage of the development process.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.